Regulation
How insurers can use reporting data to spot culture risks early
Gemma McCall, co-founder and CEO of Culture Shift, explains how insurers can use anonymous reporting data to identify cultural risks early and meet growing regulatory expectations around workplace conduct.
Industry welcomes ‘common sense’ Mazur reversal
Several insurance law firms have welcomed the successful appeal against the Mazur ruling, with the decision being hailed as "common sense".
Storm damage claims test insurers’ settlement choices
A year of severe storms has strained repair networks and claims operations, which Ben Blain, head of property at Verisk Claims, points out has placed insurers’ settlement decisions, data oversight and ability to evidence fair customer outcomes firmly…
CMA sets out reforms for ‘outdated’ vet market
The Competition and Markets Authority today (24 March) set out its final report into the pet and vet market, with some legally binding reforms due to come in over the next couple of years.
ESG scoring and SME insurance in 2026: From compliance to competitive advantage
As 2026 unfolds, ESG is becoming embedded in regulation, underwriting strategy and competitive positioning. This content highlights why embedding robust SME ESG scoring into risk profiles is becoming central to accurately pricing risk and creating…
Sicsic expands reach of regulatory consultancy
Former regulator Michael Sicsic has outlined plans to expand Sicsic Advisory as the business looks to build on the growth it has achieved since its launch in 2019.
How should success of FCA’s response to Which be judged?
The effectiveness of the Financial Conduct Authority’s regulatory action in response to Which’s super-complaint about home and travel insurance is reflected in smoother claims handling, not in the number of reviews or fines, according to Claire Massey,…
City Minister stresses need for regulation to aid insurtechs
Lucy Rigby KC MP, Economic Secretary to the Treasury of the United Kingdom, stressed the need for “proportionate” regulation to support insurtechs and maintain the UK’s leading position as an insurance hub.
Why regulatory alignment is a step in the right direction
Trade Voice: Graeme Trudgill, CEO of the British Insurance Brokers’ Association, says the objectives of the regulator are lining up with the needs of Biba's membership.
FCA and FOS reveal plan to speed-up complaints handling
The Financial Conduct Authority and Financial Ombudsman Service have today (16 March) set out plans to overhaul the UK’s consumer redress framework.
What do we want from the FCA’s new insurance head?
Deputy editor’s view: After months of waiting for the FCA to announce a new head of insurance, we finally have the answer. But what will be expected of Chris Knight when he takes up his position in July?
Aviva issues response to DLG fine
Aviva has issued a statement in response to Direct Line receiving a £10m fine from the Prudential Regulation Authority for a Solvency II miscalculation.
Direct Line fined £10.6m for solvency miscalculation
The Prudential Regulation Authority has fined Direct Line Group £10.6m after it miscalculated its Solvency II balance sheet during 2023 and 2024.
FCA and PRA turn spotlight on MGA oversight
The Financial Conduct Authority and Prudential Regulation Authority are sharpening their scrutiny of managing general agents, stressing insurers must take primary responsibility for businesses underwriting on their behalf.
FCA names Brewis replacement
The Financial Conduct Authority has hired Chris Knight as director of insurance.
Which? warns insurers are failing storm-hit homeowners
Insurers have been accused by Which? of shirking their responsibilities for paying out policyholder's claims when their houses suffer damage due to storms and other extreme weather events.
From admin temp to CEO: One woman's journey and lessons
Suneeta Padda, CEO of Padda Consulting, reflects on her path from temp admin to CEO, juggling family, regulation, and building a thriving consultancy while championing fairness and opportunity.
Katharine Braddick to succeed Woods at PRA
Katharine Braddick CB has been named the next deputy governor for Prudential Regulation at the Bank of England and CEO of the Prudential Regulation Authority.
FCA’s tech request and my less than ‘appy’ experience
Editor’s View: The Financial Conduct Authority is calling for more insurers to test their tech through the regulator’s sandboxes but if Emma Ann Hughes’ clunky app experience is anything to go by, the sector may need to fix the basics first before…
Will the CMA tame pet insurance costs?
In the latest episode of the Insurance Post Podcast, deputy editor Scott McGee (and proud puppy owner to Ozzy) digs into why pet insurance costs have soared and whether the Competition & Markets Authority’s proposed reforms of the veterinary sector could…
Why the FCA’s fair value rules need a rethink
Four years after their introduction, Branko Bjelobaba is principal of Branko Ltd, observes the Financial Conduct Authority’s fair value rules remain costly, unclear, and ineffective offering consumers little real insight into whether general insurance…